SHIPPING POLICY

📦 SHFO Shipping Policy

Tailored for the unwritten you.

At SHFO, we work to ensure your orders arrive quickly and safely. Below is everything you need to know about how shipping works.

1. Order Processing Time

  • All orders are processed within 1–2 business days.
  • You will receive an email or WhatsApp confirmation once your order is placed.
  • Orders placed on weekends or official holidays will be processed the next business day.

2. Shipping Time & Delivery

  • Standard Delivery: 2–5 business days depending on your city.
  • Remote areas may require an additional 1–2 days.

3. Shipping Fees

  • Shipping fees depend on your location and will appear at checkout.
  • Free shipping promotions (if available) will be clearly shown on the website or announcement bar.

 

4. Delivery Attempts

Our courier partner will attempt delivery up to 2 times.
If delivery is unsuccessful:

  • The courier may contact you via phone.
  • Your shipment may be returned to us.

We can reship your order, but a new shipping fee will apply. 

5. Damaged, Missing, or Wrong Items

If you receive:

  • A damaged item
  • A wrong item
  • A missing product

Please reach out within 24 hours of receiving your package with:

  • Order number
  • Photos of the item & packaging

We will replace the item or provide a suitable solution

6. Address Accuracy

Please ensure your shipping address and your mobile number are correct and complete.
SHFO is not responsible for delays or lost packages caused by incorrect addresses.

7. Contact Us

For any questions related to shipping:
📩 support@shfo.store
📲 WhatsApp
We’re always here to help.